HOUSE RULES & POLICIES

Cancellations made more than 60 days prior to check-in will receive a full refund minus a processing fee. Cancellations made 30–60 days prior will receive a 50% refund. Cancellations made less than 30 days prior are non-refundable. Travel insurance is strongly recommended.

A 50% deposit is required to secure your reservation. The remaining balance is due 30 days prior to check-in. A refundable security deposit of $500 is charged separately and returned within 7 days of checkout pending property inspection. Payment accepted via credit card, debit card, or electronic bank transfer.

Guests are responsible for any damage caused during their stay. Minor damage will be deducted from the security deposit. Damage exceeding the deposit will be billed to the payment method on file. Please report any pre-existing damage within 24 hours of check-in. The property owner is not liable for injuries or accidents on the premises.

The primary guest must be 25 years or older and present for the entire stay. All guests must be registered with property management. Violation of house rules may result in immediate termination of the rental agreement without refund. Guests are responsible for securing the property upon departure.

Pets are not permitted at The Long Lake Lodge. Exceptions are made for service animals with proper documentation. Unauthorized pets will result in forfeiture of security deposit and additional cleaning fees.

Property management reserves the right to enter the premises with 24 hours notice for routine maintenance or in case of emergency. Seasonal maintenance may occur during your visit; guests will be notified in advance whenever possible.

The property owner is not responsible for weather or natural events that may affect your stay. Certain amenities may be unavailable due to seasonal conditions (e.g., dock access in winter, fire pit during burn bans). No refunds are provided for weather-related issues.